Last updated: 26 October 2026
FiveSports (“we”, “us”, “our”) runs fivesports.in. This policy explains what information we collect when you visit our website or shop with us, how we use it, and how we keep it safe.
Information we collect
- Order and account details: your name, billing and shipping address, phone number, email address and order history.
- Payment information: payments are processed securely by our payment partner, Instamojo. We never see or store your card, UPI or bank details.
- Technical information: your IP address, browser type and the pages you visit, collected through cookies.
- Messages: anything you send us through our contact form or by email.
How we use your information
- To process, ship and deliver your orders.
- To send you order updates, and offers and news from FiveSports.
- To help with returns, refunds and any questions you have.
- To prevent fraud and keep our website secure.
- To meet legal, tax and accounting requirements.
We never sell or rent your personal information.
Who we share it with
Only what’s needed to run our store: our courier partners (through Shiprocket) to deliver your order, Instamojo to process your payment, our website hosting provider, and government authorities when the law requires it.
Cookies
Cookies help us keep items in your cart, keep you signed in, and understand how our website is used. If you turn cookies off in your browser, the cart and checkout may not work properly.
How long we keep it
We keep order records for as long as tax and legal rules require. Account details are kept until you ask us to delete your account.
Your rights
You can ask us to see, correct or delete your personal information at any time by emailing us. Some records may need to be kept for legal reasons.
Security
Our website uses SSL encryption, and we take care to protect your information.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact us
FiveSports, Kandasamy Street, Pallipattu, Chennai, Tamil Nadu 600113
Email: support@fivesports.in ยท or reach us through our Contact Us form